Affinity Diagram: "
Basic Tools for Process Improvement2AFFINITY DIAGRAM
What is an Affinity Diagram?
An Affinity Diagram is a tool that gathers large amounts of language data (ideas,opinions, issues) and organizes them into
groupings based on their naturalrelationships
(Viewgraph 1). The Affinity process is often used to group ideasgenerated by Brainstorming.
Why should teams use the Affinity process?
The Affinity process is a good way to get people to work on a creative level to addressdifficult issues. It may be used in situations that are unknown or unexplored by ateam, or in circumstances that seem confusing or disorganized, such as when peoplewith diverse experiences form a new team, or when members have
knowledge of the area of analysis"
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